Hadify Privacy Policy
Last Updated: September 12, 2025
At Hadify FZ-LLC (“Hadify”, “we”, “our”), we take the privacy and protection of our users’ personal data very seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with applicable laws, such as the General Data Protection Regulation (GDPR), the UAE Personal Data Protection Law (PDPL), and the California Consumer Privacy Act (CCPA).
1. Data We Collect
We only collect the essential personal data needed for the operation of our app and services:
- Name and email (for account creation and communication)
- Phone number (for verification or notifications)
Note: We do not collect sensitive data such as medical records. If such data is ever collected in the future, it will be securely encrypted.
2. User Consent
We use explicit opt-in mechanisms, such as checkboxes, pop-ups, or in-app prompts. No data is collected without your prior consent.
3. Storage and Security
- Servers: Hosted in the AWS UAE region
- Cloud provider: Amazon Web Services (AWS)
- Data at rest: Encrypted using AES-256
- Data in transit: Secured via HTTPS (TLS 1.2/1.3)
4. Authentication and Access
- Passwords are protected using hashing and salting
- Authentication via JWT or OAuth 2.0
- Optional Two-Factor Authentication (2FA)
- Access is restricted to authorized personnel (DevOps, Support), based on roles
5. Data Retention and Deletion
- Data is stored as long as the account remains active
- Data is immediately deleted upon account closure
- You may request a copy of your data in CSV or JSON format (data portability) within 30 days
6. Use of Information
We use collected data to:
- Provide and improve our services
- Personalize your experience
- Perform analytics and performance monitoring
- Prevent fraud and unauthorized transactions
- Send notifications or marketing (only with your consent)
7. Sharing with Third Parties
- We do not sell user data
- Data is shared only with trusted service providers (e.g., payment processors, analytics, infrastructure)
- All third parties are bound by Data Processing Agreements (DPAs) and must comply with GDPR/CCPA
8. Security Measures
- Firewalls and intrusion detection systems
- Role-Based Access Control (RBAC)
- Security patching and continuous monitoring
- Regular audits and penetration testing
9. Security Incidents
In the event of a data incident:
- We investigate and contain the issue
- Identify affected systems and users
- Apply appropriate security fixes
- Notify users and authorities within 72 hours (or sooner if required by law)
10. User Rights
You have the right to:
- Access, rectify, or delete your personal data
- Request data portability
- Withdraw your consent at any time
- File complaints with data protection authorities
11. Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us at:
- 📧 Email: privacy@hadify.me
- 📱 In-app: Settings > Privacy
- 🌐 Website: https://hadify.me
- 🏢 Office Address:
Hadify FZ-LLC
King Salman Bin Abdulaziz Al Saud Street
In5 Tech, Unit HD54C
Dubai, United Arab Emirates
12. Cookie Policy
We use cookies and similar technologies to improve your experience on our website and app.
What are cookies?
Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze your interactions with our services.
What types of cookies do we use?
- Essential cookies: Required for core site functionality (authentication, secure navigation)
- Analytics cookies: Help us understand how you use our services (e.g., Google Analytics, Firebase)
- Preference cookies: Remember your settings and personalize your experience
- Third-party cookies: May be used by external providers for technical or marketing purposes
How can you manage cookies?
You can disable cookies at any time via your browser or device settings. Please note that some features may be affected.
Consent
By accessing our website or app, you consent to the use of cookies as described in this policy. A cookie banner is displayed on your first visit to collect and manage your preferences in accordance with legal requirements.
Changes
This policy may be updated from time to time. Significant changes will be communicated via email and announced within the app or on our website.